Family Owned Grocery Supply Company

To better understand the current condition of the business based on management’s perspective compared to high performing business best practices.

Two key questions had to be answered as an outcome of the survey:

Were the current processes and environment structured and operating in the most efficient and effective way to fulfill customer/market and corporate demands, while also maximizing cost and profitability potential?
What potential barriers existed, what is their estimated impact on performance, where can processes and performance be improved and/or changed, and with what possible results?
 Leadership
  • Vision, Strategy, Purpose
  • Goal and objective alignment
  • Execution exceptionality
 Revenue Growth
  • Volume
    • Balanced supply with demand
  • Price
    • Strategically aligned with market
 Operating Margin
  • Productivity improvements
    • Logistics, Service and Production
  • Leveraging revenue growth against fixed cost
    • Sales and General Admin Overhead
 Asset Efficiency
  • Inventory turns
    • Raw materials, WIP, FGI
  • Real-estate, Infrastructure, Equipment and Systems
  • AP and AR management effectiveness

Key Employee Interviews

  • Senior Leadership Team
  • Mangers

Online Survey

  • Senior Leadership Team
  • Managers
  • Influencers
  • Others?
Financial Review
  • Historical (3 to 5 years)
  • Key Performance Indicators
  • Budget and Forecast

Non-Financial Review

  • Strategic Plan
  • Management System
  • Organization Structure

Deliverables

The final report was the basis of scoping future work such as strategic planning workshops and or a business optimization project.

Define and prioritize the most significant opportunities to improve operationally, organizationally and strategically.
Indication on which business issues represent the greatest barriers to achieving your goals.
Feedback on management’s compatibility to accept and lead change for improvement.
Survey results presented in a comprehensive report—both verbally and in writing.

Content Coming Soon!

Leave a Reply